Missed Appointments
When you book an appointment, that time is set aside for you - and ONLY you. There is no double booking and I try to always be ready for you when you arrive. In return, I ask that you try and be on time for your appointment.
Please understand that missed appointments prevent me from being able to help other clients. Therefore if an appointment is missed without notification, you will be required to pay 50 % of the cost of treatment as booked.
Cancellations
In the event that you are unable to keep your scheduled appointment, please contact me by phone or email at least 24 hours prior to your appointment. If I do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.
Note: I recognize there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and may make an exception to the above policies on those rare occasions.
Privacy Policy
Respecting your privacy is important to me; I am committed to safeguarding your privacy both in person and online. I have posted this privacy policy to help you understand how your personal information will be treated when you use my services. This policy may change from time to time, so please check back periodically.
Collection of Personal Health Information
I collect your personal health information directly from you, or from the person acting on your behalf. Examples of the type of personal health information we collect may include: your name, date of birth, address, health history, records of your visits to the facility, and details of the treatment you received during your visits. I may sometimes collect personal information about you from other sources, if we have obtained your consent to do so, or if the law permits.
Information collected via this website is limited to what I need to provide you with the best possible service available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of your information occurs only when I have your consent; or when it is required to deliver a requested service to you; or where I am required or permitted to do so by law.
Information Automatically Collected
Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited my site, and the pages you viewed. This information is collected specifically to better understand how my website is being used and to improve its effectiveness.
Email Address and Contact Information
When you send me an e-mail or when you request an appointment with me, I acquire your email address. I use your email address to acknowledge your appointment request and/or reply to your questions, and I may store your communication and my reply in order to provide you with a high level of client support.
I may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services I may offer.
Booking Services
When you book appointments through my website, I collect and store information about you necessary to complete your booking and to ultimately provide you with the requested services.
Use of Cookies
As part of my ongoing effort to personalize my services and to make your experience with me an enjoyable one, I may use cookies to store and retrieve information about you and your usage of my website. Cookies help me see which parts of my site are most popular and which are least popular, allowing me to identify areas of the site that may need attention - ultimately translating into better service for you.
A cookie is a small amount of data that is sent to your browser from my website and stored on your computer's hard drive. The use of cookies is an industry standard.
Protecting Information
I protect your information with appropriate safeguards and security measures and I retain your information only for the time it is required for the stated purposes. Only those involved in processing data have access to this information.